JTS VACATIONS – Capability Statement

Company Overview

JTS Vacations is a woman-owned, full-service travel agency specializing in custom travel planning and group coordination. Founded in 2014, we deliver professional, personalized travel management for individuals, government agencies, nonprofits, corporations, and community organizations. We are experienced in handling logistics for domestic and international travel, providing end-to-end solutions with a focus on quality, compliance, and cost-efficiency.

Core Competencies

Custom itinerary planning

Group travel logistics and coordination

Corporate and government travel services

Mission trips and faith-based travel support

24/7 in-destination assistance through trusted global partners

Online client portal for bookings, documents, and communication

Loyalty and rewards program for repeat travelers

Vendor negotiation and travel cost management

Differentiators

  • Over 10 years of travel planning experience
  • Woman-owned, U.S.-based small business
  • High client retention and satisfaction rates
  • Ability to manage large group travel seamlessly
  • Focus on cultural immersion and destination expertise
  • Strong partnerships with vetted international providers
  • Personalized service tailored to organizational goals and traveler needs

Key Customers

Individual and Group Travelers

Federal, state, and local government agencies

Churches and ministries

Small business owners and entrepreneurs

Community-based organizations

Educational institutions

Professional associations

Business Information

NAICS Codes

561510

Travel Agencies

561599

All Other Travel Arrangement and Reservation Services

721110

Hotels (Travel Booking Services for Group Events)

View the award notice here.

Why Partner with JTS Vacations?

Choosing JTS Vacations means partnering with a dedicated, expert team committed to making your travel experience exceptional. We go beyond simple bookings, offering comprehensive solutions tailored to your unique needs, whether for individual journeys or complex group expeditions.

Personalized Itineraries

We meticulously craft custom travel plans that perfectly align with your specific objectives, preferences, and budget, ensuring every detail contributes to a memorable and impactful experience.

Expert Guidance & Support

Benefit from our decade-plus of travel expertise, proactive advice, and 24/7 in-destination assistance. We navigate challenges so you can focus on your journey, supported by trusted global partners.

Cost & Time Efficiency

Our strong vendor relationships enable us to negotiate optimal rates for flights, accommodations, and activities. We save you valuable time by handling all logistics and ensuring compliance.

Seamless Group Logistics

Specializing in corporate, government, and faith-based group travel, we manage complex logistics effortlessly. Our online client portal streamlines bookings, document sharing, and communication for all participants.

With JTS Vacations, you gain a trusted travel partner dedicated to delivering unparalleled service, from initial planning through to your safe return. Experience the difference of professional, personalized travel management.

Fees

All planning fees paid to JTS Vacations are non-refundable and non-transferable. Our fees reflect the extensive time, expertise, and resources dedicated to crafting your perfect travel experience, ensuring a seamless and memorable journey.

Planning Fee Structure

The planning fee is determined by the complexity of the desired travel experience, ensuring a fair reflection of the detailed work involved. Each experience we plan is customized to the client's unique requirements and discussed during an initial consultation call.

What Our Planning Fees Cover

  • Dedicated research of available travel options tailored to your preferences.
  • Customized itinerary proposal, including one destination and up to three four-star or higher resorts, with one revision.
  • Comprehensive trip component coordination, including airfare, transfers, excursions, and travel protection.
  • Creation and management of a flexible payment plan via our secure client portal.
  • Access to a personalized itinerary app for real-time updates and essential travel information.
  • Informational emails and reminders to prepare you thoroughly for your upcoming trip and destination.
  • Pre-trip preparation guidance, including standard COVID-19 protocols and location-specific readiness.

Additional Fees

To ensure flexibility while maintaining our service quality, certain modifications or cancellations may incur additional charges:

  • Change Request Fee: Starting at $50 per person. This fee must be paid prior to any changes being implemented.
  • Cancellation Fee: $50 per person. This fee must be paid prior to the reservation being canceled.

Our Service Packages

International Individual Planning

$275

Up to 5 people

International Group Planning

$375

Up to 10 people

Domestic Group Planning

$600

Minimum 20 - Maximum 50 people

International Large Group Planning

$675

11+ people

International Organizational Group Planning

Starting at $1500

Conferences, Retreats, President's Club

International Multiple Location Itinerary

Starting at $1000

Up to 15 people

Destination Wedding Planning

Starting at $1200

Partial or Full Planning, Couple & Guest Travel Arrangement

Contact Information

Point of Contact:

Shamica Davis, Chief Experience Officer

Phone: 404-618-0094 ext 1000

Office Hours: Mon-Fri 10a-5p EST